Returns and Exchanges

We certainly want your experience with The Bluewater Group to be a good one.
If, within 30 days of receipt, you are not satisfied with your purchase for any reason, you may exchange it for another item of comparable value or request a refund.
You may return within 30 days of receipt for a full refund less shipping. (10% restocking fee may apply)
Please note: All returned items must be in original and resalable condition along with tags to receive a refund.
In the unlikely event that an item is found to be defective, a full refund including shipping cost both ways will be issued.
If an item is returned after the 30 day period and is found not to be defective, a restocking fee of 25% may be imposed.
Please include a copy of the original sales receipt along with a note including your name, address, daytime telephone number or email address, reason for return and what you would like us to do..(exchange, refund,etc.). Additional shipping charges may apply to all exchanges.
(An RA number is not needed if a copy of the original sales receipt or invoice is included).

Please send returns to:

The Bluewater Group
17217 NW 61st Ave.
Ridgefield, WA  98642 USA
Attn: Returns